Voicemail
Converged Voice Mail” is a platform designed specifically for Telecommunications Operators who want to offer their customers a reliable, easy-to-use, and easy-to-operate voicemail solution that at the same time provides the converged communications functionality that advanced users require.
Key Features
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Notifications:
- Notification through e-mail, specifying time and date when the message was received, originating number and duration, the message in MP3 format.
- Notification through SMS.
- Notification through Mobile application.
- Easily scales from a small configuration to thousands of channels.
- Being based on open standards.
Ring-back Tones platform
This platform allows Mobile Network Operators to offer to their subscribers set music to be heard by callers. The platform allows subscribers via IVR, SMS, USDD, WAP, WEB or smartphone app to browse through a huge variety of categorized audio content
Key Features
- Extremely flexible platform to interconnect with different network topologies.
- Support multiple content providers, enhanced Content Management tool (content categorization, authorization, previews, pricing, and royalty tracking)
- Multiple Promotion mechanisms (Tune Gifts, Tune feed, Trial &Buy, Copy a Tune, Recommendation engine, etc.)
- Configurable Charging mechanisms (per Tone, per Subscription, Smart billing)
- Configurable Renewal mechanisms (automatic, per schedule, per events, etc.)
- CRM interface and operation monitoring through multiple reports.
- Available on-premises or in the cloud.
Omnichannel messaging
This service allows subscribers to use it by contracting through various business models. This service reinforces contact with current and potential customers by creating marketing campaigns, notifications, etc. using various channels such as Firebase Cloud Messaging, WhatsApp, SMS, e-mail, etc.
Key Features
- Extremely flexible platform allows monetizing operation through advertising.
- Campaign Manager to simultaneously manage loyalty campaigns and expand the customer base.
- CRM interface and operation monitoring through multiple reports.
Missed Call Alert
It is a solution designed for the detection of missed calls, when you receive a call and you cannot answer or you are outside the coverage area the platform will send you an SMS notifying you that they have tried to contact you.
Key Features
- Provide a better service to users avoiding the loss of important calls.
- Increase voice revenues to Operators.
- This platform allows you to manage advertising in the notification messages issued.
Notyfy me
This is a service for mobile lines, when the person you want to communicate with cannot answer your call because the mobile is turned off or out of the coverage area, Notify-Me sends an SMS with the information that the number you called is available again.
Key Features
- Alert the user of the availability of their contact.
- Increase voice revenues to Operators.
- This platform allows you to manage advertising in the notification messages issued.
Zero Balance IVR
when a user tries to make a call without sufficient balance. The system analyzes in real time if that user is eligible to offer credit to complete the call.
Mobile network operators can configure different sets of rules. The platform can interact with the operator's systems. It also provides reports for the analysis of the operation of the system.
Key Features
- Detection of insufficient balance in real time and intelligent loan offer mechanism.
- Flexible interconnection with Operator's systems (OCS, OSS/BSS, Scoring System, etc.)
- Support multiple loans offers based on user segmentation.
- CRM interface and monitoring through multiple reports.
